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Just Some Great Emails from our Customers! thank you!

Posted on July 27, 2012 by Calliope There have been 0 comments

5) Some nice Christmas comments!
SOOOO good to hear from you. I just had a ball ordering the ornaments this year. Can’t believe we are now up to almost 30 people that count on getting one. And we had 2 babies and a wedding this year so it keeps on growing!!! I still remember how I first found you at Nordstrom and I think that was over 25 years ago!!! You were so sweet to fax your pages to the gift department so we could pick them out. How computers have changed everything. The website looks terrific. Tell Will he did a great job with the pictures. I SOOO hope he will continue the business. You guys are just THE BEST!!!

Our son is a senior this year. Just completed all his college applications (what an intense nightmare). He’s 6’8” so his whole life is basketball. His team was rated third in the state just prior to the season staring so there’s a lot of excitement and a lot of expectations.

It’s always a joy to connect with you each year. I consider myself your biggest cheerleader!!! We wish you and your family a wonderful Christmas. Thanks for the lovely work you do.

Janice

Stephanie

The ornaments are just adorable -- I love them both. I'm so sorry that the
six for my friends and I didn't work out for us, but I am so appreciative of
your honesty and commitment to providing a high quality product that you
notified me immediately when you were less than pleased with the selection
that you had available.

I will definitely get in touch with you next year ... much earlier ... to
order my ornaments. I've been giving my niece and nephew an ornament for
the past 25 years ... and am always trying to find a theme that fits with
their past years' accomplishment. This year, I just started the tradition
with my girlfriends (the 6 of us), so I am planning on keeping this
tradition going also.

Do you make your own ornaments? If so, I'd love to talk to you about the
theme's for my friends/niece/nephew -- if so, perhaps we could get this
planned early in the year Let me know if that could potentially work out.

As for returning the check, I was totally caught off guard. It was totally
unexpected, and certainly not necessary -- I love the 2 ornaments that I
received so much -- I feel like I'm stealing!!! It was very generous of
you. Thank you.

I wish you and your family a very happy holiday season -- let me know your
thoughts about your ability to "tailor" an ornament to fit the 3-4 theme(s)
understanding there is an associated cost for the design work, etc.
Looking forward to your response -- and again, Thank You.

Happy Holidays,

Kathi
We usually have themes with our family trips every three years. This year
we are each hosting a holiday and my family has Christmas in Cape Cod.
These will be keepsakes that each family can take home. Your prices are
great and the ornament quality looks great as well. Good luck with your
website. I look forward to receiving the ornaments.
Allison W.

Stephanie,

The wedding went very well, thank you. The ornaments were a big hit, everyone loved them. Thank you so much for all of your hard work, we really appreciate it. You helped make the wedding one that everyone will remember.

Andrea

Dear Stephanie, Thank you for letting me know about the problem... It's really not all that important which other one we choose, I would just like the brown hair. I think I'll go with that new angel -the dough one holding the wreath, (brunette, of course) -sounds pretty! Thanks so much! My girls are going to love them! I will definitely keep you in mind for years to come. Every year I try to give both my parents and my inlaws ornaments from my kids, but it's hard to find, because I need one of them to be to both Grandma and Papa, and the other set I need separate. You are a great find!
Thanks!
Bethany
I just did an internet search (don't remember if it was yahoo or google) for pregnancy or expecting ornaments. There's not many out there and yours is by far the cutest one! I try to get one new ornament each year to represent our year and this was perfect! Thanks again!

Mary
Our new ornament arrived today safely. Thank you very much. We are excited
to present it at Christmas in anticipation of our baby granddaughter in
February--to be born to our baby, aged 30!! It will happen for you.
Karen

Thank you so much!

Dear Stephanie,

Well the Christmas rush is over and we are now into the quiet
January. We had so much snow this year, it made for a beautiful
Christmas. It was also very cold so we did a lot of staying home and
playing games. That was nice too.

The Tree ornaments were a success. Sentimental and meaningful was
what I was going for and with your help, it worked! If the ornaments
vary and change throughout the years, I will definitely be buying
more. I was very happy with the quality. Sturdy little buggers. I
have bought other homemade ornaments and they were not as solid as
yours. I was impressed. Thank you so much for being a part of our
Christmas and I hope you are doing well in one of my favourite cities
around.

Tiffany
We received the ornament and we loved it! It was exactly what I wanted. My son had surgery in San Francisco this year and that ornament was perfect. Thank you.

Happy Holidays!

Scotia B

I sent my son, his wife and new baby the Charismas ornament I ordered from your web site. They just LOVE it. My son’s words “Something we will keep for ever!”

Thank you,

Lois

Hello,

I received an e-mail about your New Years Sale, but it doesn't say how long the sale will last. When will it end, or has it already? I didn't see the discounted prices on the web site, even on the day I received the e-mail.

Anyway, I will tell you your ornaments were particularly appreciated this year. I ordered one for my grandson's first Christmas, which his parents loved. But especially appreciated was the two-snowperson "Just Married" ornament I ordered for my daughter and her new wife with their names on it. Her wife had been looking for a first Christmas ornament for them this year, and had been discouraged because they always depicted a bride and a groom. Thanks for having so many choices for same-sex couples!

Another that was really appreciated I had made for my son and his new love, who moved in together this year with a total of 5 children, his and hers. You were able to put all 7 names on a cute snowman ornament that read "First Christmas Together." This is the e-mail I got when they received the ornament: "I wanted to thank you for the lovely ornament. I was hoping to find something to celebrate the season for all of us and you captured exactly what I had in mind."

I was amazed with the fast shipping and nice lettering on the ornaments - I've been a customer for years and will continue to be! Thank you!

Please let me know if the sale is over, or when it ends. Thanks again!

Julie B

Stephanie,

I just wanted to drop you a quick email to let you know how wonderfully delighted I am with the personalized ornaments (cruise ship)
We just received from you.

We're going on a cruise in February and it's a surprise for our tablemates (they don't know we're going) to be presented on the last night of the cruise.

I'm also a cruise agent and I'm certain you'll be hearing from me again, because these will make the perfect gifts for my clients.

Have a great New Year and again, many thanks for the wonderful customer service and quick shipping.

Kim L

Oh Stephanie! They LOVED the ornaments! What a great gift idea that I will
surely keep in mind for another special occasion.
Thanks so very much for your hard work and impressive follow up.

Kim L, ACC
Dare To Dream Cruises
I received the ornament today. It is so cute and just what I wanted. My daughter is in the Navy stationed in Okinawa. She and her boyfriend have been seeing each other for one year so I thought she would enjoy having something to commemorate the occasion. Thank you for shipping it so quickly.

Lynne Froelich
Came yesterday and they are beautiful. My husband really liked them, too. Of course, what do you expect from a Grandpa with two new granddaughters in one year - grandbabies # 8 & 9. We only have two sons. One has 8 children and no, they are not Catholic or Mormon. They just wanted a lot of kids. I thought you might like to see a picture of who you created something for, since I did this for our Christmas card. Margaret

Hi Stephanie,

Thank you so much!

I really wanted to get my partner a "our first Christmas" ornament this year as a gift, and am so happy that I found your website. Coincidentally, my partner and I received your "1st house Christmas ornament" as a gift last year, and loved it. So when I came upon your site today, I knew I struck gold!

Christmas is only a week away and I ordered the ornament only about 6 hours ago, so I'm THRILLED to have learned that the ornament has already shipped. That's amazing! You can't get a customized gift and expect it to ship the same day!! I was even plotting telling my partner Christmas morning, "Now I ordered you something else, but it hasn't come in yet." But now I don't have too!!

Thank you so much! I already know that she'll love it, and that it will become a lifetime memory that we'll pull out of the box for years to come!"

Thanks again,
Haley

Hi,
My brother got the bears ornament in Barcelona. He loved it!
Sounds great! Thanks for getting back to me so quickly, and processing the order so fast. Emily P.

Hi, I just placed an order but I was also wanting to get a special one but couldn't find it listed. Do you ever do Hannukah things? If so, where would I find that on your list? Thanks a lot! We love your ornaments. You're so gifted and my mom treasures her that I bought at Nordstrom in Seattle YEARS ago! I now have stage IV breast to bone cancer and I am so glad I took the time to do that particular ornament that one year. We're sorry they don't have them at Nordstrom anymore. It was just this year that my mom looked on the back of the ornament and told me the name of your business so I could order more. Again, thanks so much.

Merry Christmas!
Katherine Johanson
Seattle,WA

Hi, I've been buying from you at Gump's in SF since the early 90's. I can't get to SF this year so I was so excited to find your website. Thanks for filling my order. It keeps the family ornament tradition alive.

Thanks, Stephanie,
We buy an ornament for our family members every year and are never disappointed.
Shauna

Thank you again. I am so lucky to have found you. This is my 20th year(I think) of doing these ornaments for my family and friends. In the old days there were Christmas fairs and craft shows everywhere and I always got them there, but alas, the world is big now. :( Your ornaments still feel homemade and every year around October my friends and family start hinting that they are there favorite gift each year.
Thank you for helping us keep a little "old world" holiday tradition.
Have wonderful holidays and be safe.
Michelle N
Thank you so much for the adorable Santa bobble head and super fast shipping! You truly have made me a loyal customer! Your designs are more beautiful each year and your customer service is impeccable!

Sincerely,
Katie S
Wanted to let you know that I received my order last week. AMAZING work!

Perhaps I might not want to be a distributor, however, I AM in a church that has MANY fund raisers during each year, do you work w/charitable organizations.

Thanks so much, I KNOW the people that get your ornaments will be thrilled!

Kathie

Hi Stephanie!
Thank you so much! Aren't we lucky to live in such a beautiful part
of the world?!
I'm sure I'll be placing more orders with you as lately I've started
giving the
Our First Christmas ornaments as wedding presents. Everyone loves them!

Have a great day!
Shellie O.

 


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